Customer Testimonials

Here’s what customers are saying:

“I REALLY appreciate it-nothing worse than receiving something you have to return because it doesn’t fit. Just because of your customer service I would highly recommend your company to any department. Your management should know they have an excellent team member!!”

– Wade Schneider – Assistant Chief of Police Potawatomi Tribal Police Department

“You’re the best. We really like doing business with you because of your premium & personal customer service.”

– Roger Schreiber – Mercury Marine R&D Instrumentation

“I am pleased to report that I had an excellent experience! L. proved to be VERY knowledgeable, courteous, friendly and willing to go the extra mile to provide the kind of customer service I have only dreamed of getting from other companies. Not only did he offer excellent options to meet my needs, he helped me implement the solutions to the challenges I was facing. He had no problem talking to me over the phone after normal business hours, which is a big plus as my work schedule makes it difficult for me to call during normal business hours. Rugged Depot is now my go-to source for all my TOUGHBOOK needs. I have and will continue to recommend Rugged Depot to anyone looking for TOUGHBOOK solutions.”

– Gerald R. CF-30 Owner

“Just a note to say thanks to all involved in getting my new toughbook and hard drive out so quickly and going the extra mile and taking care of me. I will definitely recommend and do business with you again. Thanks again!”

– Mark M., Systems & Controls

“Thanks! You all have been great to work with, and we’ll be back for a few more at some point. . . . On a specific note, please give kudos to Sherry Bradford. She really worked long and hard to help us in getting the right product at the right price. She really went above and beyond – especially putting up with me and all my questions. Thanks again!”

– Lt. BCB, Asst. Chief of Police, MD

“The package arrived here today and the parts are exactly what we were looking for. If your level of service is a standard at Rugged Depot, we will definitely look forward to doing more business together.”

– Grant

“I thank you for all the work you’ve put into this order; truly above and beyond the call of duty.”

– Andrew

“Thanks for being so helpful and prompt once I needed your help.”

– Jeanne

“I won’t pull your chain, I’ve put this thing through hell and back. It fell out of the back of my FLA (M997) and was dragged through the desert for about 15 miles…over rocks, mud, and then booted up fine and I finished my math homework that evening.” Testimony about his Panasonic Toughbook CF-29 – now superceded by the Panasonic Toughbook CF-31

– Anonymous Testimonial